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Imp Salesforce-Associate Latest Exam Question

Verfasst: Mi 10. Apr 2024, 11:22
von ishaD
List of important topics that are often covered in Salesforce Associate exams. It's essential to thoroughly study these topics and understand the underlying concepts to prepare effectively for the exam:
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Salesforce Fundamentals:

Overview of Salesforce products and services
Understanding of Salesforce architecture
Salesforce editions and pricing
Data Management:

Data import/export using Data Loader or Salesforce Import Wizard
Data model and relationships
Data security and sharing settings
User Management:

User roles, profiles, and permission sets
User authentication and security features
User setup and access control
Security and Access Control:

Organization-wide defaults
Role hierarchy and sharing rules
Field-level security and record-level security
Sales Cloud:

Lead management
Opportunity management
Sales process automation with workflows, process builder, and approval processes
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Service Cloud:

Case management
Knowledge management
Service process automation with case assignment rules and escalation rules
Customization and Configuration:

Custom objects and fields
Page layouts and record types
Customizing Salesforce applications using App Builder and Lightning Components
Reports and Dashboards:

Creating and customizing reports
Creating and customizing dashboards
Analyzing report data and dashboard metrics
Integration:

Integration options and tools (e.g., Salesforce Connect, APIs)
Data synchronization and external data sources
Integration best practices and considerations
Salesforce Mobile App:

Features and capabilities of the Salesforce Mobile App
Customizing the Salesforce Mobile App for specific use cases
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Remember, while studying these topics is crucial for passing the Salesforce Associate exam, it's equally important to gain hands-on experience through practice exercises and real-world scenarios. Additionally, consider using official Salesforce study resources, practice exams, and training courses to supplement your preparation efforts.